Last Updated: March 2026

At Uniq Retouch, your privacy is extremely important to us. This Privacy Policy explains in detail how we collect, use, store, and protect your personal information when you use our website or services.

We are fully committed to protecting your data in compliance with the EU General Data Protection Regulation (GDPR) and other applicable privacy laws.

By using our website, you agree to the practices described in this policy.

1. Data Controller

Uniq Retouch acts as the data controller, which means we are responsible for deciding how and why your personal data is collected and used.

This includes ensuring your data is handled securely, legally, and only for necessary business purposes.

If you have any questions about your data or privacy rights, you can contact us through our official support email or contact page. We are always ready to assist you regarding your personal information.

2. Information We Collect

To provide our services properly, we collect different types of information from users. This helps us manage orders, communicate effectively, and improve service quality.

Personal Information

This is information you directly provide when you place an order, contact us, or create an account. It may include:

• Your full name (to identify you and manage orders)
• Email address (for communication and delivery updates)
• Phone number (for urgent contact if needed)
• Company name (if you are ordering as a business client)
• Billing or payment details (for processing payments securely)

We only collect this information when necessary for service delivery.

Technical Information

When you visit our website, some data is collected automatically by our system to help improve performance and security. This may include:

• IP address (to understand location and prevent fraud)
• Browser type (to optimize website performance)
• Device information (mobile, desktop, tablet)
• Operating system details
• Website usage data (pages visited, time spent)

This information does not directly identify you but helps us improve user experience.

Service-Related Data

When you use our editing services, we also collect:

• Images you upload for editing
• Instructions and editing requirements you provide
• Communication history between you and our team
• Order history and delivery details

This data is essential for completing your editing work accurately and professionally.

3. How We Use Your Data

We only use your personal data for clear and necessary business purposes. Your data is never used in unrelated or unauthorized ways.

We use your data to:

• Deliver professional image editing services based on your order
• Process and manage payments securely
• Communicate with you about order updates, revisions, or questions
• Improve the quality of our website and services
• Detect and prevent fraud, abuse, or unauthorized activity
• Comply with legal and financial obligations
• Send promotional updates or offers only if you have given consent

We always aim to use your data in a fair, transparent, and responsible way.

4. Legal Basis (GDPR Compliance)

Under GDPR law, we must have a valid reason to process your personal data. We rely on the following legal bases:

• Contract Performance: We need your data to complete your image editing order.
• Legal Obligation: Some data is required for tax, accounting, or legal compliance.
• Legitimate Interest: We may use data to improve services, secure our systems, or prevent fraud.
• Consent: If we send marketing emails or promotions, we only do so if you have explicitly agreed.

You can withdraw your consent at any time.

5. Cookies & Tracking Technologies

Our website uses cookies and similar technologies to improve your browsing experience.

Cookies help us:

• Remember your preferences and settings
• Understand how users interact with our website
• Improve loading speed and performance
• Analyze traffic and user behavior for improvements

Cookies do not harm your device. You have full control and can disable cookies anytime through your browser settings. However, disabling cookies may affect some website features.

6. Data Sharing

We respect your privacy and do not sell or rent your personal data to anyone.

However, we may share limited data with trusted third parties only when necessary, such as:

• Payment processors (to safely handle transactions)
• Hosting and cloud service providers (to store data securely)
• Technical support or IT service providers (to maintain our website)
• Legal authorities (only if required by law or legal request)

All third-party partners are required to follow strict data protection standards and GDPR compliance rules.

7. International Data Transfers

Since we operate globally, your data may be processed or stored in different countries.

Some countries may not have the same level of data protection laws as your own. However, we ensure that your data is always protected using appropriate safeguards such as:

• Standard contractual clauses
• Secure data processing agreements
• GDPR-compliant service providers

Your privacy remains protected regardless of location.

8. Data Retention

We only keep your personal data for as long as it is necessary.

We retain data for:

• Completing your current and future service requests
• Legal and accounting requirements
• Internal business records and dispute resolution

Once your data is no longer needed, we securely delete or anonymize it so it cannot be linked back to you.

9. Data Security

We take strong security measures to protect your data from unauthorized access, misuse, or loss.

Our protection methods include:

• Secure servers and encrypted systems
• Restricted access to sensitive data
• Regular system monitoring and updates
• Secure payment processing systems

However, it is important to understand that no online system can guarantee 100% security. We continuously work to improve our protection systems.

10. Your GDPR Rights

As a user, you have full control over your personal data under GDPR law. You have the right to:

• Access your data: You can request a copy of the personal data we hold about you.
• Correct your data: You can ask us to fix incorrect or outdated information.
• Delete your data: You can request that we remove your personal data from our system.
• Restrict processing: You can limit how we use your data in certain situations.
• Data portability: You can request your data in a transferable format.
• Withdraw consent: If you previously agreed to data use, you can change your mind anytime.

We fully respect and support all your privacy rights.

11. Children’s Privacy

Our services are intended for general business and professional use. We do not knowingly collect or store data from children under the age of 13.

If we discover that we have unintentionally collected data from a child, we will delete it immediately.

12. External Links

Our website may contain links to third-party websites for convenience or reference.

Please note that we are not responsible for:

• Their content
• Their privacy practices
• Their security policies

We recommend reviewing their privacy policies before using those websites.

13. Policy Updates

We may update this Privacy Policy from time to time to reflect changes in our services, legal requirements, or business practices.

Whenever we make changes, we will update the “Last Updated” date on this page. We encourage users to review this policy regularly.

14. Contact Us

If you have any questions, concerns, or requests regarding your personal data or this Privacy Policy, you can contact us through our official Uniq Retouch support channels.

We are always ready to help you understand and manage your privacy rights.